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Marcel Hauri's avatar

The shift from “Change this” to “What made you choose this approach?” is more than clever phrasing. It’s a fundamental change in how code reviews work.

I’ve been digging into why this shift is so difficult in practice. Code review problems are rarely about code review itself. They’re symptoms of deeper organizational issues: reviewers lacking context, missing ownership, or constantly context-switching. Even the best intentions around empathy fall apart under these conditions. I wrote about this here: https://blog.pragmaticdx.com/p/code-reviews-are-slow-because-everything

Your point about psychological safety is the key insight. It’s the foundation that makes everything else work. Without it, process improvements don’t stick. With it, even imperfect processes work because people actually want to engage.​​​​​​​​​​​​​​​​

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Doina Leovchin's avatar

The lessons in scalability you mentioned, Stefania, are exactly the kind of valuable insight that only comes from a healthy review process. Thanks for emphasizing the human side of engineering!

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